Rhansoh | Where every fitting is remembered

For Tailors

Orders, measurements, and your gallery together

Track every order from request to delivery, keep customer measurements on hand, and showcase your styles, all without switching apps.

For Customers

Know exactly where your order stands

See your order status, message your tailor directly, and never miss an appointment, everything in one place instead of scattered chats.

For Both

Nothing gets lost in translation

Quotes, fittings, and updates stay attached to the order they belong to, so a conversation from three weeks ago is still easy to find.

How it works

Simple from the first fitting to the final stitch

Create an account, choose whether you are a customer or a tailor, and everything else lives in one place.

If you are a customer

1
Create your accountSign up with your email and tell us where you are, so you can be matched with tailors near you.
2
Agree your order and pay securelyOnce the order and price are agreed, pay through our payment partner. Your payment is held safely until the order is delivered.
3
Track it and confirm deliveryFollow every status update, message your tailor, then confirm when your order arrives.

If you are a tailor

1
Set up your shopCreate your account with your shop details and show your best work in your style gallery.
2
Manage orders and measurementsKeep customer measurements, orders and conversations together, and update each order as you go.
3
Get paid after deliveryOnce the order is completed, your payment is released to your bank account.

Safe payments

Your payment is held safely until the order is delivered

Customers do not pay and hope. Tailors do not work and wait. Rhansoh sits in the middle.

Customer pays

The payment goes through our payment partner and is held by Rhansoh. It does not go straight to the tailor.

Tailor makes and delivers

The tailor completes the work and marks the order as delivered.

Customer confirms

The customer confirms receipt. If they do nothing, the order completes automatically 3 days after delivery.

Tailor is paid

Once the order is completed, we aim to pay the tailor within 2 days.

If something goes wrong with an order, contact us. Refund requests are reviewed by our team. Read the full details in our Terms and Conditions. We do not store your card details.

Pricing

One clear commission, taken when the tailor is paid

Rhansoh's commission is a percentage of the order price, taken out of the tailor's payment. The customer pays the small payment-processing charge on top of the order price, so it is never deducted from the tailor.

Orders within Nigeria

When the customer and the tailor are both in Nigeria.

On a ₦10,000 order, the tailor receives ₦9,500.

Orders that cross Nigerian borders

When the customer or the tailor is outside Nigeria.

On a ₦10,000 order, the tailor receives ₦9,100.

The commission is taken from the order price when the tailor is paid. Full terms are in our Terms and Conditions.

Questions

Frequently asked questions

How does payment work?

The customer pays through our payment partner, Flutterwave. Rhansoh holds the payment until the order has been delivered and completed, then pays the tailor, less our commission.

When do tailors get paid?

An order is completed when the customer confirms delivery, or automatically 3 days after delivery if they do nothing. We aim to pay the tailor within 2 days of completion.

What if there is a problem with my order?

Contact us at support@rhansoh.com.ng and tell us your order number. Refund requests are reviewed by our team, and the details are in our Terms and Conditions.

Do you store my card details?

No. Card payments are handled by our payment partner, and Rhansoh does not store card details.

How much does Rhansoh charge?

We take a commission of 5% on orders where the customer and the tailor are both in Nigeria, and 9% on orders that cross Nigerian borders. The commission is taken from the tailor's payment. The customer pays the payment-processing charge on top of the order price, so it is not taken from the tailor. See the Pricing section above for an example.

How do I contact Rhansoh?

Email support@rhansoh.com.ng. You can also find our contact details further down this page.

Where every fitting is remembered.